Oregon Zipcodes: 97086 97201 97202 97203 97204
97205 97206 97207 97208 97209
97210 97211 97212 97213 97214
97215 97216 97217 97218 97219
97220 97221 97222 97223 97224
97225 97227 97228 97229 97230
97231 97232 97233 97236 97238
97239 97240 97242 97256 97258
97266 97267 97268 97269 97280
97281 97282 97283 97286 97290
97291 97292 97293 97294 97296
97298 97299

We provide service to these areas:
Portland web design | Portland web development Gresham web design | Gresham web development Vancouver web design | Vancouver web development Oregon City web design | Oregon City web development Beaverton web design | Beaverton web development
Hillsboro web design | Hillsboro web development Tigard web design | Tigard web development Tualatin web design | Tualatin web development Lake Oswego web design | Lake Oswego web development Clackamas web design | Clackamas web development
Millwaukie web design | Millwaukie web development St. Johns web design | St. Johns web development

Need an expert to be a phone call away? HeliumDesigns offers basic support contracts for any project we complete free of charge. You can also purchase a basic support contract for projects which we did not complete for your company.

A basic support contract includes:

  • Limited Phone Support
  • Upgrade Installations
  • Error Troubleshooting
  • Repairs to Core Code

Sometimes figuring out support contracts can be really confusing, especially when you're wondering what is and isn't covered. So we've included the table below to help you understand what a basic support contract does and does not cover:

Problem Basic Advanced
A project we completed breaks
Covered
Covered
A new upgrade is released for your website
Covered
Covered
You need a quick opinion from an expert on an error message
Covered
Covered
You need a new module/component installed to your CMS
Not Covered
Covered
You have an unknown error message on a project we didn't complete
Not Covered
Covered
Online trouble ticket tracking
Not Covered
Covered
You aren't sure what happened, but you clicked something and now your website isn't working
Not Covered
Covered
You want to install and customize a new module/component
Not Covered
Not Covered
You want to change the way a project we completed works
Not Covered
Not Covered

Our basic support contract costs $75 per month, and can be signed for 6 months or 1 year.

If you are interested in learning more about our support service, or you would like to inquire about a project you have, you can fill out the form below or send an email to: sales@heliumdesigns.com